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Appraisal

Performance management is a process that many organisations use to help managers manage the performance of their people in a structured way. Whether it be called appraisal, performance evaluation, performance improvement, performance planning etc., it provides an opportunity to give people feedback on their performance in order to help them develop their skills and capabilities.

Different organisations want to achieve different things with their process such as:

  • wanting to improve peoples’ performance
  • encouraging managers to give feedback on a formal basis
  • creating a record of performance discussions should someone subsequently be let go due to poor performance
  • the need to identify training needs
  • introduction of a performance related pay scheme

Above all part of managing people professionally is to give them positive feedback and to help them develop where they need it. The best managers do this naturally, but it is quite common for organisations to need a standard process to ensure that all managers do it consistently and regularly.

A well thought through performance management process will help you:

  • achieve clarity - everyone knows what is expected of them, what they need to achieve and where their strengths and development areas lie
  • achieve alignment - everyone is working on the things that will help you achieve your business strategy
  • achieve accountability - everyone's performance and results are measured in a clear and consistent way

In addition it will help you:

  • ensure all your people are achieving their full potential
  • provide feedback to your people in order to let them know what they are doing well and what they could do better
  • target exactly where to invest in training rather than just spending money on general training
  • develop a fair management culture where everyone receives the same kind of feedback
  • deal with poor performance in a planned, proactive and professional way

We have experience of implementing a wide variety of processes – anything from a simple appraisal form through to an online competency-based system incorporating 360° feedback. The value we add is in working with you to:

  • clarify what you are trying to achieve
  • design a bespoke system that suits your needs and is viewed as a value-adding process
  • manage the implementation of the new process

We work with external partners where technology-based solutions are required.