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Exit Surveys

Our online Exit Survey tool will save you time and provide a consistent method for collecting and analysing exit data allowing you to find out why people are leaving, to identify trends and to implement changes that address the problems not the symptoms.

People leave jobs all the time, it’s a fact of life, something not worth worrying about, something we can’t change? Maybe, but the cost to recruitment someone who leaves is extremely high. Losing people unnecessarily can have a big impact on the business. Some questions to consider: 

  • how many people have left your organisation in the past year?
  • how many of those were star performers?
  • how much did you spend on replacing them?
  • what would have been the benefit if you could have retained some of those people?

Many organisations carry out exit interviews with people who are leaving. This is good practice and involves someone having a face-to-face conversation with the person who is leaving. However, we often find that there are limitations to the exit interview : 

  • you need to dedicate resource to conduct the interview and they take up time
  • the information collected from the interview is not always fed back to the organisation, it just sits in a “file” somewhere
  • the data collected is not pooled or analysed in any methodical way so trends are missed
  • employees often feel uncomfortable sharing the real reasons they are leaving and so the reasons given are along the lines of “to pursue other career opportunities” etc. The decision to resign is rarely taken lightly – it is invariably triggered by something or a series of events over a period of time. The reason that triggered the decision to leave is what we are really after, not what the person has decided to do having made that decision.

Creating an online survey will help you avoid these pitfalls by either replacing or strengthening your existing exit interview process. It is particularly useful where you are experiencing a high rate of employee turnover.

Our online survey tools will make the process easy, cost-effective and will produce  high quality results for you.A standardised survey will allow you to:

  • rapidly administer the survey to leavers
  • remove the emotion and discomfort from the exit survey process
  • gather consistent, high quality data
  • identify key issues and trends across the data
  • save time and resource by outsourcing the data collection and analysis
  • feedback consistent and reliable data to the organisation
  • target priority areas for implementing changes to reduce employee turnover
  • demonstrate a clear payback to the business by linking changes to turnover rates

We will: 

  • create a bespoke online exit survey for you
  • administer it to employees for you
  • collect the data for you
  • analyse the results for you
  • present trends to you and help you prioritise actions to improve retention

Cost? £795 per year regardless of numbers of employees. This includes initial set-up, survey design, ongoing administration, data analysis and feedback to your organisation.

Click on the images below to view a sample Exit Survey and Sample Survey Report.