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7. Do leaders need to be polite? Jan 2010
I’ve had two very different customer service experiences today.
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6. Sales! 70% Off! Jan 2010
Happy New Year! Like most of you we’ve started the year with a mix of depression and optimism. Business last year was good.....
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5. The power of having a mission. Dec 2009
Last week I (stupidly) decided to repaint the hallway. The trouble is that repainting the hallway means repainting the stairs which means repainting the upstairs landing.
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