"I found that the day was:

- Well structured in a logical fashioned which enabled us to build on our knowledge. At the same time you, as the trainer, had the confidence to be flexible and to meet the groups’ needs as they unfolded. So we did all you had planned but in a different order and in a different way. Great.!!

- Designed to encourage our participation and you ensured that everyone in the group participated. You encouraged discussion, managed differences of opinion in a positive way and facilitated small group work that created a safe and secure environment for us to work in.!!

- Meaningful because the content of the course was designed to make us think and it was especially useful that you consistently applied your thoughts and ours to CACHE.!!

- A good mixture of doing, talking and listening. The day had been broken up into different activities so our different learning styles were catered for and learning could take place during the whole of the day for us all.!!

- Enjoyable. I remember so much more when I have enjoyed the day. I really got a lot out of it and was really pleased with the results of the questionnaires. I went away feeling very positive.!!

I am looking forward to the next sessions. You have set yourself a high bench mark!"

"The courses I have done with you are always very interesting and motivating and provide a different way of looking at things. PFM is a case in point - I already have quite a bit of knowledge about leadership and management - but you still managed to make it enjoyable and gave me a different perspective on my own style. The follow-up session from Rachael has also been useful in confirming strategies and having a "critical friend" to clarify thoughts and options is brilliant. The interactive style of your delivery keeps everyone involved and provides a good opportunity to get to know colleagues in a non-threatening environment. I also think it's important that everyone is given equal floor space and has their views sought and valued. I would definitely give you a Grade 1 if I was still in my old job!!"

"I have attended a number of leadership programmes which have provided theoretical approaches, working models and the opportunity to try them out in scenarios which has been designed specifically for the purpose of the training course. This leadership programme, for the first time, has provided the opportunity for reflection and personal development based on reality i.e. how I actually perform as a leader on a day to day basis. The 360 feedback and self evaluation questionnaires have enabled me to identify how the theory and management models have been transferred into the style and leadership skills that I demonstrate with colleagues. The coaching session, provides an opportunity to take a step back from day to day practice and openly discuss thoughts, concepts and realities, some of which challenge inner feelings in a "safe environment". Having identified areas for further development, working with a personal coach has enabled me to identify not only my strengths but also areas which I can develop further. I have a personal development plan which provides achievable objectives and tangible measures which I can use to measure my progress."

"The Leadership course that I attended run by RWC was excellent. Everything was focused towards identifying and improving areas of leadership that are real and relevant to my day to day business. The course evolved with us across the 6 days to keep it as relevant as possible. The subsequent coaching sessions with Rachael have been extremely useful, helping me to put into practice the specifics from the course"

Nicola Harrison - Turner Broadcasting / CNN

John Summerhayes – Chartered Accountant

I’ve been meaning to drop you a line to say thank you. The 4 days and the coaching have been really beneficial. In relation to managing my team - it is like a huge weight has been lifted off my shoulders and I feel back in control again, so much self doubt has just evaporated.  In relation to being part of the management team – much to my amazement I’m finding a voice and using it.  
 
Leadership in Action – it really works and I remind myself daily that I am the boss.

 
Lyn Alway, Facilities Manager, CACHE
 

Dear Rachael,  Thank you for your recent work with Aylesbury Vale District Council in developing and administering a bespoke 360 degree tool and providing feedback to members of our senior management team.  I found working with Real World Consulting very enjoyable. You were flexible in both your availability and in what could be offered. You were approachable and demonstrated a real interest in our needs and the AVDC culture. You challenged our thinking in a positive, constructive and non threatening way, working with us to develop the best product. This style of working felt like a partnership. Real World Consulting met all of the deadlines agreed to the desired standards. Thank you for making our 360 degree process a success.   

Clare Leonard, Organisational Development and Change Manager, Aylesbury Vale District Council

My experience with Real World Consulting was excellent. I started a new company nearly a year ago and was looking at ways to grow the business outside of the original business plan/platform. So, I was told about Rachael through a trusted referral and decided to give it a shot. Rachael asked questions that forced me to think laterally and outside the box. We brainstormed and went through a series of exercises that filtered out the ‘crazy’ ideas and highlighted the viable ones.  In addition, Rachael and I discussed putting emotion and anxiety that we ALL experience in business to the side and simply push forward with a plan to reach the end goal. I moved to the UK from the States about 3.5 years ago and have experienced a few cultural barriers in business-Rachael and I had effective conversations about possibilities to overcome these barriers which I found very useful too. I was very pleased with Real World Consulting.

Troy Linton, www.grovenutrition.co.uk

We have been going through immense periods of change over the last three years and during this period RealWorld has provided us with extremely valuable support by being our independent psychometric assessors, providing delivery of staff and management training courses and writing bespoke training and development material for CACHE.  Their input has enabled our management our staff to move forward embracing change positively within our organisation and to develop their careers within CACHE with confidence.  As a result, the organisation is much better equipped to deal with the challenges it faces and we would recommend using RealWorld to help you through your Human Resources processes and development initiatives.

Beverley Lucas-Payne, HR Manager, CACHE

Wanted to tell you thank you for your expertise with regard to putting the 360 together.  I really enjoyed the process and you made it really easy for us - all down to you and your style and expertise so thanks.

I feel really proud of what we came up with and its seems to have worked really well so far. 

Anna Davis

Head of People Strategy - Heatherwood and Wexham Park NHS Trust

It went really well thanks - if you could pass that on to Rachael. I think (name), who is very capable, had a few surprises from the session as she had not thought about reversing the learning process from telling to asking. (name) is using the coaching skills Rachael coached her in a lot and, as I thought, makes a very good coach. Very successful! 

Steve Cordell, Head of Training and Development
Cross London Rail Links Ltd

Rachel adopts a challenging and questioning style of coaching, which ensures that it is yourself that provides the answers to whatever problem you are discussing. Her insightful and direct questions allow you to move in the right direction; yet still leave you believing the ideas were all yours. I found the course to have an immediate and dramatic improvement on all areas of my business, giving me the confidence to fully trust and utilise the tools at my disposal, namely me! I would highly recommend Rachael for anyone looking to improve their business performance.

Nigel Eccles, Traxe Global Services

"I attended the recruitment and selection training session at a crucial time for my organisation as we were due to recruit a senior post.  I found the training invaluble  as it gave  me  the tools and knowlege to change our procedure which has ensured that we now select the right people. "
 
Caroline Player, CEO Age Concern Dacorum

My self-confidence and self-belief have soared since working with Rachael and this has been reflected in my work. I now feel like a useful member of the team and not a spare part.

Janet Pugh

Research and Development Officer, Mind 

"I wanted to put in writing how valuable your coaching sessions have been.  They not only give me direction, which is vital when establishing a new business.  I have a tendency to spread myself and my time too thinly and then I become overwhelmed and stressed.  Your sessions have really helped me prioritise and think about which goals will give me the best return in terms of income, ease and enjoyment. You also helped me to acknowledge and address my fear of public speaking, which was proving to be a total block to my progress.  I am now giving presentations on a regular basis and finding that I'm actually enjoying them!  I've also joined a local public speaking club.  I have much more confidence in myself and feel more in control.  Thank you."

Tracey Harper, Nutritional Therapist